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PUFFBACK CLEANUP


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Puffback Cleaning Services in Central Connecticut

24/7 Emergency Puffback Soot & Smoke Cleanup in Central Connecticut

Experiencing a puffback can be a frustrating and damaging situation for any home or business owner. When your oil furnace or boiler malfunctions, it can release sticky black soot and smoke throughout your property—coating everything from walls and ceilings to furniture, carpets, and vents. Even after the puffback stops, the lingering damage can be harmful to your health and your property. Total Restoration of Central Connecticut specializes in puffback cleaning and restoration, helping property owners return their spaces to pre-loss condition quickly and professionally. We're experts in both residential and commercial cleanup, using specialized equipment to safely remove soot, neutralize odors, and restore air quality. As a full-service restoration contractor, we also work directly with your insurance provider to maximize your claim and make the entire process as stress-free as possible.


Total Restoration of Central Connecticut is WRT, AMRT, ASD, FSRT-certified, fully insured, and proud to be one of the most trusted names in restoration across the region.

For all your restoration and clean-up needs in Connecticut and surrounding areas, contact us today at (860) 269-6335 or fill out the form on our contact page.

Our Puffback Cleaning & Restoration Process

Puffbacks are more than a mess—they pose serious health risks and can cause long-term damage if not properly addressed. Here's what to do and what you can expect from Total Restoration of Central Connecticut:


  1. Emergency Response & Safety: If you suspect a puffback has occurred, shut off your heating system immediately and avoid touching affected surfaces—soot can spread and stain easily. After ensuring everyone's safety, call Total Restoration of Central Connecticut for immediate emergency response. We're available 24/7.
  2. Inspection & Assessment: Our team conducts a thorough assessment to determine the extent of the soot, smoke, and structural damage. We identify affected areas, including walls, ceilings, furniture, HVAC systems, and contents.
  3. Containment & Soot Removal: We contain the damaged areas to prevent further contamination and begin removing soot using HEPA vacuums, dry cleaning sponges, and specialized degreasers. We carefully clean all surfaces, including hard-to-reach areas.
  4. HVAC System Cleaning: Soot often infiltrates ductwork during a puffback. We fully clean and sanitize your HVAC system, filters, and vents to prevent ongoing circulation of contaminants.
  5. Odor Removal & Air Purification: We use air scrubbers, ozone treatments, and odor-neutralizing agents to restore clean air and eliminate the smell of oil and smoke from your property.
  6. Contents Pack-Out & Restoration: Items like furniture, electronics, and clothing may be removed and restored at our off-site contents cleaning facility using specialized techniques.
  7. Repair & Repaint: We handle cosmetic and structural repairs, repainting, and restoration to return your space to its pre-loss condition.

Who is Liable for Puffback Damage?

Determining liability in a puffback event depends on the cause. Property owners may be liable if they failed to maintain their heating system, like skipping annual tune-ups, ignoring warning signs, or using outdated equipment. However, you may not be liable if the puffback was caused by a faulty installation, equipment malfunction, or work performed by a contractor.



Liability in puffback cases can be tricky and requires professional evaluation. That's why working with Total Restoration of Central Connecticut is essential. We help document the cause of the puffback and work with your insurance provider to support your claim.

Does Homeowners Insurance Cover Puffback Damage?

In most cases, homeowners' insurance does cover puffback damage—especially when it's sudden and not due to homeowner negligence. Your policy may include:


Dwelling coverage for walls, ceilings, and structural damage

Personal property coverage for contents like furniture and electronics

Loss of use for temporary living expenses during restoration



At Total Restoration of Central Connecticut, we work directly with your insurer to ensure you receive the full compensation you're entitled to. We handle all documentation, inspections, and adjuster communication to make your claim as smooth as possible.

Our Puffback Cleaning Services

As a full-service puffback restoration company, we provide complete solutions to handle any situation, big or small:


  • Puffback soot cleanup
  • Smoke and odor removal
  • HVAC and ductwork cleaning
  • Structural restoration and repair
  • Contents cleaning and deodorization
  • Emergency 24/7 service
  • Insurance claim support


We serve both residential homes and commercial buildings across Central Connecticut.

Trusted Puffback Cleaning Company in Central Connecticut

Whether you've had a small puffback in one room or major contamination throughout your property, Total Restoration of Central Connecticut is here to help. Our team is trained, certified, and equipped to handle any level of puffback damage. We're available 24/7, work directly with your insurance provider, and are committed to restoring your property as quickly and safely as possible. With years of experience and industry certifications, we're proud to be Central Connecticut's go-to name for emergency restoration services. Talk to us today!

For all your restoration and clean-up needs in Connecticut and surrounding areas, contact us today at (860) 269-6335 or fill out the form on our contact page.

  • How long does a typical roof replacement take?

    Most residential projects are completed in 1–3 days. Weather and roof complexity may add time, but we keep you updated at every step.


  • What materials are best for storm protection?

    Class 4 asphalt shingles and standing seam metal roofs are ideal for high winds and hail. However, expert installation is key to performance.


  • Do you offer financing options?

    Yes! We offer 0% interest financing for up to 18 months for qualified homeowners. Affordable monthly plans make roof replacement stress-free.


  • Get Started with Professional Roofing Today!

    At Total Restoration of Central Connecticut, we’ve built a reputation for quality craftsmanship, transparent pricing, and 24/7 emergency response. Don’t wait for the next storm to test your roof—schedule your free assessment and protect your home today.


why choose us?

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FAST RESPONSE TIME

When disaster strikes, every minute counts. At Total Restoration, we pride ourselves on our fast response time. Our team is equipped and ready to arrive quickly at your location, assess the situation, and begin mitigation immediately.

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24/7/365 EMERGENCY SERVICE

Emergencies don’t keep regular hours, and neither do we. Total Restoration is available around the clock, every day of the year, to handle your water damage, mold remediation, or reconstruction needs.

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FREE INSPECTIONS

Accurate assessment is the foundation of effective restoration. That’s why Total Restoration offers thorough on-site inspections to identify the full extent of the damage. 

Service area

* Avon

* Berlin

* Bloomfield

* Bristol

* Broad Brook

* Burlington

* Canton

* Canton Center

* Collinsville

* East Berlin

* East Glastonbury

* East Granby

* East Hartford

* East Hartland

* East Windsor


* Enfield

* Farmington

* Glastonbury

* Granby

* Hartford

* Manchester

* Marion

* Meriden

* Middletown

* New Haven

* Newington

* North Canton

* Southington

* Wallingford

* West Hartford

Get a Free Estimate Today